Loom is an independent software solution (we do not own or support the product).  It allows you to do a quick video capture of any issue or question you may have about using AliExtractor.  When you need an answer from our support team, what better way than to show us in a video what you are seeing, so that we can jump into action and help you resolve the issue? It's a time saving method that works well to get you the answers you need quickly, from our support team. 


If you would like to try using it and installing it on your Chrome browser, click here to start